At OutboardSpares.co.za, a brand of Karmish Trading (Pty) Ltd, we are committed to protecting your privacy and ensuring that your personal information is collected, processed, and stored in accordance with the Protection of Personal Information Act (POPIA) and other applicable South African data protection laws.
1. What Information We Collect
When you use our website or engage with our services, we may collect the following personal information:
– Full name – Contact details (email address, phone number, delivery address) – Billing information – Purchase history and product preferences – Login details and account information (if applicable) – IP address and browsing behaviour via cookies and analytics tools
2. How We Use Your Information
We use your personal information to:
– Fulfil and manage orders – Provide customer support and respond to inquiries – Process payments securely – Manage wholesale accounts – Improve our website, products, and services – Send service-related communications (e.g. order updates, stock availability) – Send promotional emails (only if you have opted in)
3. Sharing Your Information
We only share your information with third parties when necessary to:
– Process payments (e.g. Yoco or Peach Payments) – Arrange delivery (e.g. The Courier Guy) – Fulfil legal obligations (e.g. fraud prevention, tax reporting)
We do not sell or rent your personal data to any third parties.
4. Data Protection
We take appropriate technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, disclosure, or alteration.
All payment data is securely processed via trusted, PCI-DSS compliant platforms. We do not store your card or banking information on our servers.
5. Your Rights Under POPIA
You have the right to:
– Access the personal data we hold about you – Correct or update your personal information – Object to processing for direct marketing purposes – Withdraw consent (where applicable) – Lodge a complaint with the Information Regulator
To exercise any of these rights, please contact us at info@outboardspares.co.za.
6. Cookies
We use cookies and similar technologies to enhance your browsing experience, track website performance, and understand visitor behaviour. You can control cookie settings in your browser.
7. Retention of Information
We retain your personal information only for as long as necessary to fulfil the purposes outlined above or as required by law (e.g. tax or accounting regulations).
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of those sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date shown at the top.
10. Contact Us
If you have any questions about this Privacy Policy or how we process your data, please contact:
Karmish Trading (Pty) Ltd Email: sales@karmishtrading.co.za Unit G4